Shipping Policy

1. Warehouse

We have warehouses located in Europe, North America, and Asia. Our products will be shipped randomly based on inventory availability.

2. Order Processing Time

  • All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipping Costs

    • Shipping costs are calculated at checkout.

    4. International Shipping

    • We provide international shipping to these countries:
      • 10-25 business days: Australia, Belgium, United States, Canada, Switzerland, Germany, Spain, Finland, France, Israel, Italy, Japan, United Kingdom, Mexico, Netherlands, Portugal, Norway, Poland, Sweden, Denmark, Austria, Greece, Hungary

    5. Order Tracking

    • Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier's site.

    6. Delivery Issues

    • If your package is lost, stolen, or damaged during transit, don't hesitate to contact our customer service team immediately. We will work with the carrier to resolve the issue.

    7. Address Accuracy

    • Please ensure that you provide the correct shipping address at checkout. We are not responsible for lost or delayed packages due to incorrect addresses.

    8. Shipping Restrictions

    • Certain items may have shipping restrictions due to their size or weight. If this applies, you will be notified at checkout.

    9. Returns Due to Shipping Errors

    • If you receive an incorrect or damaged item, don't hesitate to contact us immediately upon receipt. We will provide instructions for returning the item and issuing a replacement or refund.

    10. Customer Service